You can delete your JC Goodworks account from inside the app, or by email if you no longer have the app.
Delete in the app
- Open the app and go to Settings → Account.
- Tap Delete account.
- Confirm, and sign in again when asked.
You are signed out straight away. We confirm by email and complete the deletion within 30 days.
Delete by email
Email support@jcgoodworks.com from the address on your account, with the subject "Delete my JC Goodworks account". We will confirm it's you and reply when it's done, within 30 days.
What gets deleted
| Data | What happens |
|---|---|
| Your sign-in account (name, email, account ID) | Deleted within 30 days |
| Your notification tokens | Deleted within 30 days |
| If you are the only member of your organisation: its website, content, photos, logos, versions and archive | Website taken down, then all content deleted within 30 days |
| If other members remain: content you added | Stays with the organisation's website; your name is removed from it |
| Database backups | Overwritten within a further 35 days |
| Payment and tax records (invoice, amount, date) | Kept as long as tax law requires (up to 7 years), then deleted |
Good to know
- Deleting your account doesn't cancel an active subscription. Cancel it with Manage billing at app.jcgoodworks.com first, or tell us in your email.
- Want a copy first? Use Download my data at app.jcgoodworks.com before you delete (owners only).
- Deletion can't be undone.